FAQ

FAQs

Have a question about Roma International Products? We gather a directory of our most frequently asked questions.

Question

In order to shop with us, you must have an account with Roma International Products. You will need to create your account in order to shop online for the first time. If you do not have a Roma Int. Products account, you can apply for one using our Online Application Form. 

Please note that Romainternationalproducts.com is for salon professionals only and you must have a valid cosmetology license or student ID in order to apply for an account. 

On the Login/Register page, select the “Login  with your username and password or Register”  – If you haven’t previously shopped with us please complete new account application form.

  • Enter your full name.
  • Enter your email address.
  • Create and confirm your password.?
  • Business name (salon)?
  • Phone number?
  • License/Student ID?
  • License State?
  • License Exp Date?
  • Type?
  • Credit Card Authorization Form
  • Resale Certificate Form based on your state
  • Select your existing shipping address or enter a new online shipping address.
  • Click “Register” and your ready to shop!

Question

We’ve got a thing called the 90-Day Trial. We created our Look Good/Feel Good policy so that if you’re not fully sure about any purchase you’ve made with us, you can easily return it. All you need is to provide us with a proof of purchase and original packaging. Returns made within 90 days of purchase qualify for a full refund or exchange.

Question

In case you’re experiencing some kinds of technical issues when submitting your order please don’t worry. Our website is completely secure so any details you’re worried about will be protected. In the meantime, you can contact our customer services who will be more than happy to complete your order for you. Just contact us at: demolink@demolink.org